The Other Rooms Booking Terms & Conditions

1. You, the person signing the booking form as party leader agree to enter into a contract with The Rooms.

2. The contract commences when we have issued the written booking confirmation or, if booking within 28 days of arrival, when we have verbally confirmed and given you a booking. We reserve the right to refuse any booking.

3. You must be 18 years of age or over when the booking is made and you are responsible for the payments under this contract and for ensuring that all members of your party comply with these terms and conditions.

Payment

4. The booking form must be accompanied by the booking deposit of 50% cheque payable to The Rooms, credit card deposits can be made by phone.

5. The balance of the booking must be paid on or before the entry date, failing which we reserve the right to treat the booking as cancelled and cancellation charges will apply (see clause 16).

6. We will accept payments made by third parties such as members of your party provided they are identified as payments made under this contract. Any repayments which may become due by us will be made to you.

The Property

7. You agree to:

a) treat the property with care and consideration and report any breakages and damage to us as soon as possible. In particular you agree not to smoke at all anywhere in the building.

b) ensure that no member of your party behaves in a manner likely to cause damage to the property or its contents or cause offence or distress to others.

c) Leave the property clean and tidy at the end of the rental period.

d) Permit those only on the booking form to reside in the accommodation and not sub let or assign the property or any part of it, or to exceed the maximum number of guests on your booking form. Pets are prohibited at all times.

e) In the event of a breach of clause 7b or 7d above, we reserve the right to ask you to vacate the property and the contract will terminate without refund or compensation.

8. In the event of what we term an emergency, immediate access to the property will be granted at all times.

Security Deposit and Insurance

9. We reserve the right to request a security deposit against damage, breakages or loss to the property and its fixtures and fittings. In addition you should ensure you are adequately insured. You should have insurance cover for the following risks:

a) liability for accidental damage to the property;

b) cancellation;

c) medical and emergency expenses

d) Your personal possessions are not covered by our insurance.

Arrival And Departure

10. You can check in between 1300 hours and 1800 hours on the arrival date (unless special arrangements are made in advance). We request check out no later than 1100 hours on the departure date. All times quoted are local.

11. The contents of the information have been provided in good faith. We will inform you of any significant changes at the time of booking or as soon after as possible if you have already booked, but shall not be liable for any minor or insignificant inaccuracy in descriptions or information. We are not responsible for any representation unless in writing and signed by us.

12. If any dispute or complaint arises whilst you are staying in the other rooms apartment you should promptly call us or our representative to allow us an opportunity to rectify the matter. If you are not satisfied with the solution offered you should again contact us within 48 hours and and on return home, you must detail the complaint in writing not later than 28 days from the departure date shown on your booking confirmation. We cannot accept complaints unless this procedure if followed.

Liability

13. We accept no liability for the loss or damage of any personal effects. (see 9). We accept no liability for any damage to any vehicle or any passenger therein or any person around whilst any vehicle is entering, exiting or otherwise in the vicinity of our private car park be that vehicle or person stationery or moving.

14. Children should be monitored at all times. You should verify the suitability of all equipment, particularly children’s cots and other items, for the purpose you intend, as we cannot accept liability.

15. We accept no liability for the illness, injury or death of any person.

Changes and Cancellation

16. Prior to issuing the booking confirmation we reserve the right to alter the accommodation or prices. Cancellation of your booking must be in writing made by you. The effective date of cancellation will be the date of receipt by us of written notification. Unless otherwise notified, the following percentages of the total price are payable by you: more then 8 weeks prior to the arrival date - 30%, between 8 weeks and 4 weeks of arrival - 50%; within four weeks of arrival - 100%.

17. If you request any changes to your booking we will try to accommodate you, but cannot guarantee to be able to do so. If we are unable to make the change you will remain liable under contract.

18. Force Majeure. We cannot accept any liability for compensation where performance or prompt performance of our contractual obligations is prevented or affected by reasons outside our control or by circumstances amounting to force majeure nor for any failures in the supply of public access, plumbing or sewerage systems or domestic equipment (but will endeavour to arrange prompt repair).

19. These terms and conditions and the contract to which they apply are governed in all aspects by UK Law and the UK Law courts only shall have jurisdiction in relation to them.